Your IT person.
Picks up fast. Same one, every time.
On-call IT support for small businesses. Remote at $85/hr, on-site at $110/hr. No contracts. No explaining your setup from scratch.
2-hour response
Monday-Friday, 9am-6pm
Same person, every time
No rotating support teams
No contract required
Pay per session, stop any time
What we fix
Four ways to get help
Remote Support
Fast remote diagnosis and fix for any tech issue. I connect to your system, find the problem, and resolve it — usually the same day you call. $85/hr, 1-hour minimum. No surprise extras.
On-Site Support
I come to your office. Hardware problems, network setup, workstation issues, and anything that needs hands on it. $110/hr for the same personal service, at your location.
Prepaid Support Block
10 hours of remote support, paid upfront. Use it when you need it over the next 90 days. At $75/hr — a $100 savings — with the added benefit of scheduling priority. Best for businesses with recurring IT needs.
IT Health Assessment
A full picture of your current IT setup: hardware, software, backups, security posture, and risk areas. Flat $150 fee. You get a written report and a clear list of what to fix first. No upsell, no follow-up pressure.
Simple process
How it works
Contact us
Call or fill out the form. You'll hear back within 2 hours, Monday-Friday, 9am to 6pm.
We scope the problem
Quick call to understand the issue so I can come prepared and resolve it in one session.
It gets fixed
Remote or on-site, depending on what the problem needs. Plain invoice after. No surprises.
Our promise
IT help that actually shows up
Most small businesses have experienced the same thing: slow response times, surprise invoices, explaining your setup from scratch every single time.
First Ring is built differently. You get one number, one person, and a guaranteed 2-hour response Monday through Friday. I already know your setup because I was there last time.
Ready to get help?
Remote support from $85/hr. On-site from $110/hr. Picks up within 2 hours, Monday through Friday.
No contract. No commitment. Just IT that works.